The former Singapore president talks milestone moments, Facebook memories, and Singapore’s most pressing challenges.
Tony Tan Keng Yam is pondering one of the enduring mysteries of modern life—why do people seem to live their whole lives on the internet these days? “Whenever I attended an event as president, we would usually post something about it on Facebook afterwards. By the time I got around to it, the post might be quite late at night,” he says, a hint of gentle bemusement in his calm, measured voice. “What I found surprising was that almost immediately, the post would get a flurry of comments.”
We are catching up with him just a little over a month after the end of his six-year term as the seventh president of Singapore, and this observation is just one indication of how seriously he took the task of reaching out to all segments of Singapore society. He left banking and entered politics in 1979, when communicating with the electorate was a much more straightforward affair. By the time he ran for president in 2011, the use of social media was prevalent, Tan recalls.
“I knew it was going to be an important medium. If you want to engage the public, you have to use it.” Some of his posts were written by his Office, but the ones he deemed most personal were signed off with his initials TT. As he chats about the frequency of his posts and changing cover photos to keep people interested, we can’t help but remark that he seems to have taken to the brave new world of the interwebs quite naturally. He demurs the suggestion with a laugh. “I wouldn’t say that. It was quite an effort. And I had a lot of help from younger friends.”
In case you were wondering, yes, he does read the comments on his page, and even replies to some occasionally. “It’s been quite interesting. You get some idea of what Singaporeans are feeling. Sometimes people can be quite cynical even on the most trivial matters. But people are entitled to give their views, and whether they want to say critical or nice things, that’s up to them. Where you have to draw the line is when they say something defamatory.”
"I knew it was going to be an important medium.
If you want to engage the public, you have to use it.”
- Dr. Tony Tan on social media
He is also concerned about how young people get most of their information from the internet these days, which can make them more prone to fake news from dubious sources. “But on the whole, it’s been gratifying. You have to reach out, and social media enables a more personal interaction.”
The goodwill that such personal engagement accrues is particularly valuable during critical moments. When the 2013 Little India riot broke out, for instance, Tan was in Germany. “The first information I received about the disturbance was not from the government. A member of the public had uploaded a video of what was happening, and my security officer saw it online and showed it to me. That just shows what a different world we live in now,” he notes.