Cover Eileen Chong

Singaporean filmmaker Eileen Chong tells the stories of the unsung heroes in our midst through her socially-driven documentaries

There are so many ways to make a positive impact when you have the force of a community behind you. Take the record $102 million received by the National Volunteer and Philanthropy Centre on its online donation platform Giving.sg from April last year to March this year. That is more than double the amount raised in the previous financial year.

“People are a lot kinder than you think,” shares Singaporean filmmaker Eileen Chong. “And when you pull the right heartstrings and talk about issues that deeply resonate with them, they will do their best to help.”

(Related: Oscars 2021: Chloé Zhao Becomes First Asian Woman to Win Best Director)

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Above Film still from season two of Letters To God

Chong first came to realise this in 2014, after the release of her first socially-driven documentary Knocking on Doors featuring Fion Phua, the founder of Singapore-based volunteer network, Keeping Hope Alive. “Fion is known to go door to door to the places in Singapore where poverty runs deep to find out what the residents need—and I filmed her doing just that. After the release of the video online, someone anonymously donated $10,000 to pay for all the unpaid bills that were highlighted in the documentary. Singapore residents also donated bags of rice and second-hand clothing. Everyone wanted to help—and that was when I told myself that I shouldn’t underestimate the power of the media and the social impact of my films.”

Chong’s filmmaking journey was inspired by her late aunt who passed away from cancer in 2012. “She was the glue that held the entire family together and made sure that everyone was looked after. Before she passed, I vividly remember her insisting on making a salad for the family one last time during our reunion dinner even though she was frail and sick in a wheelchair,” she says. To Chong, her aunt did the best she could in her own way. And as the family grieved during her funeral, Chong reflected on her life and decided to dedicate her filmmaking journey to her. When she started, she had a singular vision: to share the stories of unsung heroes in our midst and their extraordinary acts of kindness that ripple through society—all in hopes of aiding others.

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Above Film still of Eileen Chong with The Food Bank co-founder Nichol Ng, in Eat Consciously, Travel Sustainably, a documentary produced in partnership with the World Wide Fund for Nature Singapore

Project Unsung Heroes 

Chong co-founded a digital storytelling creative agency called Project Unsung Heroes and worked with purpose-driven businesses to amplify their stories. The company is now on hiatus as she seeks to expand her skills as a filmmaker. During the peak of its operation, she managed to raise over $100,000 in donations for local causes and produced 20 documentaries that featured the struggles of often overlooked groups in society.

Casting a spotlight

One group that resonates deeply with her is ex-offenders. “As a filmmaker, I find it really difficult to broach the topic as it’s very easy to pass judgement on them. If you look at the way they’re being portrayed in the media, videos on ex-offenders often show how they’ve completely turned over a new leaf and are thriving in their new phase of life. But in reality, only a handful succeed and such content tends to alienate the rest of them.”

In 2017, Chong chanced upon the story of an ex-offender who used to be a hitman in a local gang. She decided to work with him “to find a softer approach to portray ex-offenders in Singapore” and produced a three-part video series titled Ah Leong’s Letter, which was dedicated to his mother in light of Mother’s Day that year. The process of working alongside him remains as her most poignant memory as a filmmaker today, she notes. “When it was released, people loved that video because they could resonate with the feelings of love and regret when it comes to their relationships with their own mothers. The film also humanised his persona and gave audiences a chance to shake off pre-conceived perceptions about ex-offenders and reducing them to their past crimes.”

On establishing trust

But how does one form a certain degree of trust with their subjects, knowing full well that the camera is rolling? One way is to relate to their experiences and establish a common pain point for them to open up. (Chong suggests that if you’ve never been in a similar situation, that’s fine too—just admit that and ask to find out more.) She shares: “I’m there with them as they become more vulnerable. And at that point, it’s important to abandon your filmmaking agenda to honour that connection without thinking of yourself as any better or lesser than them.”

This month, Chong has two projects premiering on video entertainment platform Viddsee. One of them is the third season of Letters to God, a five-part series that reveals the common humanity and spiritual journeys of five individuals. The other is TLDR Wildest Dream, which features the hopes and aspirations of five young creators in Singapore.

(Related: Singaporean Fashion Photographer Lenne Chai on Using Her Craft to Inspire Social Change)

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