Greenwashing concept. Man paints a barrel of oil with a green pencil. Greenwashing is a communication technique aimed at building a false image of a company in terms of environmental
Cover Greenwashing concept. Man paints a barrel of oil with a green pencil. Greenwashing is a communication technique aimed at building a false image of a company in terms of environmental

The sustainability sector has been plagued by plenty of greenwashing cases, whether intended or not. We speak to The Green Factory's Harith Ridzuan to see how companies can maintain trust in their brand as they highlight their sustainability strategy

In recent years, companies both big and small have started to incorporate ESG (environmental, social and governance) into their businesses. The Covid-19 pandemic has further accelerated this shift, just as more investors begin to see ESG-friendly companies as being more resilient and better performers in the long run.

As more companies announce their ESG commitments, there is growing concern that some may be overselling their plans and misleading people with their words. Several companies and even governments have already been called out for greenwashing. The United Nations has also appointed a panel earlier this year to make recommendations on the standards and definitions for setting net-zero targets, as well as to scrutinise commitments made by governments.

To find out how companies can avoid overstating or misleading with their sustainability claims, we reached out to Gen.T honouree Harith Ridzuan for his insights. Sometimes known as the Green Carpenter, Harith is known for transforming his family's furniture company into one of Malaysia's leading manufacturers of sustainable wood products. At The Green Factory, he also advises other companies that want to become more environmentally friendly.  

"When we talk about sustainability, it's about the whole operation of the business and not just a small part," he says. "Just because you use 'green' materials doesn't make you 100 percent sustainable."

See also: "Conservation Shouldn’t Be Romanticised": Environmentalist Dave Albao On The Practical Need For Sustainability

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Harith Ridzuan, founder and CEO, The Green Factory
Above Harith Ridzuan, founder and CEO, The Green Factory

"Many businesses also think it will be costly to be a 'green' business, but being sustainable actually gives companies a competitive edge." Harith says this includes reduced operational costs, increased margins and being attractive to quality young talents. 

"We now live in an era where we have enough knowledge to make money and, at the same time, contribute to making the world better. We need to create more awareness among companies on the holistic approach to sustainable businesses. Let's be part of the change."

Here, Harith shares four ways companies can avoid greenwashing and instead implement truly sustainable practices.  

1. Change often begins from the top

"Business leaders must lead by example. They must genuinely believe in the vision of changing their practices and implementing sustainable policies and strategies. Speaking from experience, I acknowledge that Malaysia's furniture manufacturing isn't the 'greenest' industry around, but that hasn't stopped me from turning my business practices around. I have been championing green manufacturing and sustainable woodworking, using left-over or recycled wood pieces to create furniture, kitchenware and decorations."

See also: This Cleantech Startup Is Making Plastic Out Of Agricultural Waste

2. Educate your workforce about sustainable mindset and principles

"Beyond having the leadership believe in the overall sustainability vision, it is essential to get the buy-in from the employees. In order to change their mindset, encourage them to prioritise the 3Rs—reduce, reuse, recycle—not only at work but in their daily lives.

"My ambitions extend beyond the confines of The Green Factory; I see it as an outlet to train students who want to build a career in the wood industry and as a platform to teach them that being more sustainable in our practices is good for business."

3. Assess how to make your existing processes greener

"Before rebranding as The Green Factory, my family business was focused on supplying furniture to the government and interior design projects. I have put a lot of thought and effort into using methods that make their products sustainable. For example, when we make chairs and tables for schools, we make sure to use sustainably sourced materials, including excess wood from plantations and water-based paint for coating instead of oil-based paint."

See also: Gen.T Intelligence Report: The Value Of Building A Purpose-Driven Business

4. Build a network of stakeholders that support your sustainability agenda

"Having accumulated knowledge in the sustainable space, I believe that The Green Factory can share its expertise with other businesses on how they, too, can positively impact the environment. We recently did a project with Malaysian dairy producer Farm Fresh, where we took wood waste from its farms and upcycled them. We then used [the upcycled material] to create display racks to hold their products in retail stores."


See more honourees from the Sustainability category of the Gen.T List.

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