The present-day Ella, located in a small kiosk beside Crown Coffee at CT Hub 2 in Lavender, is the new and improved model after four prototypes and past experiences of serving over 80,000 cups of coffee at more than 40 events in the past two years. Available 24 hours a day, seven days a week, she's powered by a patented technology that has programmed her to serve over 200 cups of coffee an hour (including over 100 coffee varieties) with convenience, quality, and, most especially—consistency.

Ordering can be done via the mobile app, where you'll earn rebates for every Crown point you earn, or through the machine's touch screen. While Ella is preparing the coffee, made with premium Buscaglione coffee beans that are ground-to-order and freshly frothed milk, she will continue to entertain you with a myriad of activities through the interactive transparent OLED screen—whether it's an augmented reality photo booth or quick and easy games. 

(Related: French Press, Stovetop and More: 5 Ways To Brew Coffee at Home)

While no one could have predicted the global health crisis, Tan admitted that business owners should always "disrupt themselves" to survive in this competitive world.

That said, he and his team have re-examined Ella's role in this climate.

"My team and I hunkered down during the circuit breaker to re-examine Ella's role in this brave new world, and how she could navigate all that, while still trying to achieve what we set out to do from day one—to put a great cup of coffee in every hand."